Refund Policy – Kaftanize

Refund Policy


  • We have a 15 Days No Questions Asked Return Policy
  • Purchased products can be returned within 15 days from the date of delivery.
  • Return the product in its original condition, keeping the tags and packaging intact
  • If a customer wants to cancel the order, he/she can do the same, Email Us - info@kaftanize.com (From 10 AM to 6 PM, Mon to Sat). We are closed on Sunday & Bank holidays.
  • If the product is already shipped from our end, we cannot accept cancellation for it
  • Any promotional voucher (Gift Voucher, Discount or any other offer voucher) used for the cancelled orders will not be refunded.
  • Kaftanize Retails reserves the right to alter any / all the Terms and Conditions