Effective Date: 15^th August, 2022

Kaftanize ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from www.kaftanize.com (the “Site”).

 

1. Contact Information

If you have any questions, concerns, or complaints regarding our privacy practices, you may contact us at:

Email: contact@kaftanize.com
Postal Address:
Kaftanize
144, Building No 6, Mittal Industrial Estate,
Andheri Kurla Road, Sakinaka,
Andheri (East), Mumbai - 400059, India.

 

2. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device and browsing behavior. We also collect information you provide to us directly, especially when placing an order or contacting customer support.

A. Device Information

• Purpose: To load the Site accurately and analyze usage for performance optimization.
• Source: Automatically collected using cookies, log files, web beacons, tags, or pixels.
• Information Collected: Web browser version, IP address, time zone, cookie data, pages or products viewed, search terms, and interaction data.
• Disclosure: Shared with our processor Shopify.

B. Order Information

• Purpose: To fulfill orders, process payments, manage shipping, send confirmations, and prevent fraud.
• Source: Collected directly from you.
• Information Collected: Name, billing and shipping address, payment details (including credit card information), email address, and phone number.
• Disclosure: Shared with Shopify, RazorPay, and Shiprocket to complete transactions and order deliveries.

 

3. How We Use Your Information

We use your personal information to:

• Provide and improve our products and services.
• Process your transactions.
• Communicate with you regarding orders and promotions.
• Screen for potential risk or fraud.
• Keep you informed about new launches and offers (in accordance with your preferences).

 

4. Sharing Your Personal Information

We share your information with third-party service providers as necessary to operate our business:

• Shopify: Powers our e-commerce platform. Read Shopify’s Privacy Policy
• RazorPay, Delhivery and Bluedart: Facilitate payment processing and shipping.
• We may also disclose personal information to comply with legal obligations or to protect our legal rights.

 

5. Cookies

Cookies are small data files stored on your device to enhance your browsing experience. We use the following types of cookies:

• Functional cookies – remember preferences and settings.
• Performance cookies – help us understand how users interact with our site.
• Advertising cookies – provide personalized ads.
• Social media/content cookies – enable sharing content on social platforms.

You can manage or disable cookies via your browser settings. However, please note that disabling cookies may impact the functionality of the Site.

 

6. Do Not Track Signals

We do not alter our data collection practices in response to “Do Not Track” signals from browsers due to the lack of industry-standard interpretation.

 

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The revised policy will be posted on this page with an updated effective date.

 

8. Complaints

If you have a privacy-related complaint, please contact us using the details provided above. If you're not satisfied with our response, you may file a complaint with your local data protection authority.

 

By using our Site, you agree to the terms outlined in this Privacy Policy.